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Where should I park?Street Parking is available around the salon as well as a public lot located across Maryland (at Maryland and Central); both are metered parking. The best way to pay is to use the passport parking app. This is a free app that can be downloaded to your phone in advance and you can load your license plate, cc info and vehicle model ahead of time. There are signs posted with the parking lot code that you will enter before paying. There is also a public parking garage located at 8000 Maryland Ave (the SW corner of Meramec/Maryland) that you can pay as you exit. Parking in Clayton is free after 5 p.m. during the week or on weekends so do not pay if you are visiting us during those times.
What is the cancellation policy?Because your appointment is reserved especially for you, cancellations taken within 24 hours of your scheduled appointment time are subject to charges up to the full value of the services booked. Please call us 24 hours or more in advance, if you are unable to keep your appointment.
How do I book an appointment online?You must have an email on file with us if you want to make an online appointment through our booking service. Please ask a team member how to get signed up to be able to book online.
I am a new client at Kink. What do I need to do before receiving any chemical service?All First Time Chemical Service Guests, require a consultation and must pre-pay a deposit at the time of booking. The deposit will be surrendered if a cancellation within 24 hours occurs or a "no-show". Thank you for your understanding, and we can't wait to meet you!
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